Is BPI the worst place to do banking in Silang, Cavite?

Today we went in the bank and was sixth in line at the teller. The line did not move for 40 minutes. 

We don't do a lot of banking with BPI but the several times we were there it always took us a long time to finish our transaction. I don't know what gives. There must be something they can do to improve things. Is their baking system slow? Do they need to add tellers? Maybe the staff that handle new accounts/remittance can help out during busy hours (like what they do at BDO)?

I probably wouldn't be annoyed if I didn't know how much more convenient it is to do business with BDO.  With BDO I'm always in and out of the bank in 30 minutes; some days I only have to stay at the bank 10-15 minutes. Plus BDO has longer banking hours (8:30AM-5:30PM). BPI opens at 9:30PM and closes at 4:30PM.

Can you imagine if you had to do a lot of baking with BPI and have to spend an hour each week in the bank? 

I just don't think it's right for establishments to waste people's time. Tsss.